Who We Are
Our website address is: https://franksfoodco.com.au.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check if you use it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
Once your comment is approved, your profile picture (if available) will be visible to the public alongside your comment.
Media
If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images.
Cookies
If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for your convenience, so you do not have to fill in your details again. These cookies will last for one year.
If you visit our login page, a temporary cookie will determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login information and display preferences. Login cookies last for two days, screen options cookies for one year. Selecting “Remember Me” will keep you logged in for two weeks. Logging out removes these cookies.
If you edit or publish an article, an additional cookie will be stored in your browser. It contains no personal data and simply records the post ID of the article edited, expiring after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves exactly as if you visited those websites directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with their content, including tracking your interaction if you have an account and are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
Visitor comments may also be checked through an automated spam detection service.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and approve any follow-up comments automatically instead of holding them for moderation.
For users who register on our website, we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except the username). Website administrators can also view and edit that information.
Your Rights Over Your Data
If you have an account or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold, except where we are required to keep it for administrative, legal, or security purposes.
Marketing and Communications
If you choose to opt in by ticking the marketing subscription box during checkout or when signing up, we may use your contact details to send you promotional offers, product updates, and news. We use Mailchimp to manage our marketing communications. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
We will only send marketing communications to individuals who have given explicit consent.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Marketing subscription data is securely stored and processed by Mailchimp in accordance with their Privacy Policy.